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The Alnwick Garden

CLIENT

The Alnwick Garden

SECTOR

Tourism & Not For Profit

SERVICES

Branding, Website Design & Development, Campaign and Strategy, Video & Motion Graphics

THE CHALLENGE

The Alnwick Garden is a world-renowned visitor attraction, home to breathtaking water features, the infamous Poison Garden, a captivating Labyrinth, and a year-round calendar of immersive events. As a destination that continues to evolve, The Alnwick Garden needed a strong, consistent brand presence, a digital refresh, and creative campaigns that would bring its magical experiences to life while strengthening its charitable mission.

Our Approach

Blumilk has been a proud creative partner of The Alnwick Garden for years, supporting them with branding, digital innovation, and event-driven marketing. Our goal was to showcase the wonder of The Alnwick Garden while ensuring that its charitable work was also at the heart of the brand.

What We Delivered

A Digital Transformation
  • We redesigned The Alnwick Garden website, creating an intuitive and visually stunning platform that enhances the visitor journey.
  • We developed a microsite for partnerships, allowing The Alnwick Garden to showcase opportunities for sponsorships and collaborations.
Bringing Events to Life
  • We designed branding and marketing materials for major events, including Goth Weekend, Dinosaur Month, and ‘Alnwick in Wonderland.’
  • Created six bespoke limited edition illustrations for the 20th Anniversary Celebration which were sold as prints in the shop and online.
  • Designed animations for a Wind in the Willows performance and illustrations for ‘Around the World in 18 Days’.
Christmas Campaigns That Sparkle
  • We’ve developed multiple Christmas campaigns, including ‘All is Bright This Christmas’ and ‘Meet Me at The Alnwick Garden’, both featuring stylised graphics and strong messaging.
  • Our most recent campaign, in collaboration with a media agency, invited visitors to share their magical memories of Christmas at The Garden. Selected photographs became the face of the campaign, appearing across out-of-home advertising in key locations across the North East and on social media.
Illustrating Stories That Inspire
  • We designed and illustrated two children’s books, ‘The Reindeer Who Couldn’t Fly’ and ‘The Forgotten Snowman,’ both gifted by Father Christmas in grotto visits and available in the gift shop.
A Captivating TV Advert

Our team storyboarded, directed, and produced a TV advert, even featuring a member of staff and her family to bring the warmth and authenticity of The Alnwick Garden to the screen.

A Charitable Mission Behind the Magic

Behind the scenes of the picturesque water features, Poison Garden, Labyrinth, and many other wonderful experiences, there is a hard-working charity that seeks to support those in our community who need it most. Using the proceeds from The Alnwick Garden and Lilidorei, The Alnwick Garden not only maintains the site but also delivers on its charitable objectives – reducing social isolation, improving well-being, and supporting vulnerable community members.

Identified challenges in the local community include:

  • Increasing young people’s employment chances
  • Drugs education and helping children make positive choices
  • Supporting organisations in creating mindful, sensory outdoor spaces for their beneficiaries
  • Reducing isolation and increasing social networks for older people

The Impact

Through strategic branding, digital storytelling, and creative campaigns, we’ve helped The Alnwick Garden strengthen its position as a must-visit destination while also raising awareness of its charitable impact. Whether through bold seasonal campaigns, a digital-first approach, or beautifully illustrated storytelling, our work ensures that The Alnwick Garden continues to inspire visitors and support its community.

At Blumilk, we believe in smart thinking, creative impact, and meaningful results. Our collaboration with The Alnwick Garden is a perfect example of how great design and strategy can drive both visitor engagement and social good.

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Parkdean Resorts

Lilidorei

Bamburgh Castle

Parkdean Resorts

CLIENT

Parkdean Resorts

SECTOR

Leisure & Tourism

SERVICES

Internal Communications, Branding, Digital Design & Development, Employee Engagement, Campaign Creation, Ongoing Creative Retainer

Parkdean Resorts is the UK’s leading holiday park operator, with 66 parks and thousands of team members delivering brilliant getaways for millions of customers each year. Blumilk has worked with Parkdean Resorts on a retained basis over the past few years, supporting their internal communications and employee engagement strategy through creative design, strategic messaging, and digital development.

 

The Challenge

As a major national employer, Parkdean Resorts needed to better connect, motivate, and inspire their diverse workforce. With roles ranging from front-of-house to leadership, the company wanted to show every employee that a rewarding long-term career path was possible. The internal comms team approached Blumilk to help create a centralised platform and campaign that could communicate progression clearly and engagingly, while boosting a sense of belonging, value, and ambition across the business.

Our Approach

Creating ‘Thrive’
Blumilk developed a new internal mini-brand called Thrive, a name we chose to reflect the organisation’s commitment to helping team members grow personally and professionally. Designed to stand apart from, but align with, the main Parkdean brand, Thrive became the heart of Parkdean’s internal career communications.

Building the Platform
We designed and built a bespoke digital platform where employees could explore roles, progression routes, and development opportunities. Colourful, intuitive, and filled with practical information, the Thrive portal helped demystify internal career paths, from seasonal team members to general managers, and beyond.

Mapping the Journey
At the heart of the Thrive initiative was a beautifully illustrated Career Pathway Map, showing visual routes across different departments and leadership roles. This storytelling-led approach helped employees see the bigger picture, and their own future place within it.

Rolling Out Across the Business
Blumilk rolled Thrive out through a coordinated campaign including video screens, printed brochures, office installations, uniforms, event graphics, and on-park signage. We created everything from digital touchpoints and branded toolkits to pop-up displays for onboarding sessions, helping embed the initiative company-wide.

Ongoing Support
As part of our creative retainer, we continue to support Parkdean Resorts’ internal comms team with fresh campaigns, content, and design, ensuring Thrive evolves in line with the business and continues to make a difference across teams.

The Impact

Thrive has become more than just an initiative, it’s now a recognised and respected part of life at Parkdean Resorts. From the central support office to holiday parks around the UK, team members are more aware of opportunities, more engaged with their future, and more connected to the wider company mission.

By creating a strong internal brand, clear communications, and an inspiring platform for growth, Blumilk helped Parkdean Resorts put people first and build a brighter future for every member of the team.

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The Sill

Lilidorei

Cragside – The Servants’ Ball

Northumberland County Council

CLIENT

Northumberland County Council

SECTOR

Local Government

SERVICES

Branding, Brand Guidelines

Northumberland County Council is the governing body of one of England’s most iconic regions – home to castles, coastline, and countryside. As the public face of the county, the Council’s brand appears everywhere: from uniforms to websites, highway vehicles to heritage signage. Blumilk was appointed to deliver a brand refresh that would bring greater consistency and clarity to the Council’s communications, while respecting the organisation’s longstanding identity and deep connection to community.

 

The Challenge

The Council’s existing brand carried heritage weight, but in practice, usage varied across departments, assets, and public-facing communications. This made it difficult to maintain visual consistency and impact, especially across such a large and diverse range of materials. The Council needed a refreshed and refined identity that felt modern and functional without losing its authority or regional roots. Clarity, usability, and brand governance were key.

 

Our Approach

Respectful RefinementBlumilk delivered a subtle but effective evolution of the brand. The work involved redrawing the logotype, refining colour palettes, and defining new rules for hierarchy and layout. This ensured the identity retained its recognisable character while functioning better in digital and print formats.

Comprehensive Brand GuidelinesWe created a robust, practical brand guidelines document, built with the day-to-day needs of council teams in mind. Clear specifications were included for typography, logo usage, colour contrasts, signage applications, uniforms, vehicle livery, and digital presentation.

Practical Roll-OutThe updated brand was applied across a wide range of real-world assets including uniforms, van graphics, signage, stationery, and council literature. We also worked on digital and social media-ready templates to ensure staff across departments could deliver consistent, on-brand messaging.

Bringing the Brand to LifeAlongside brand application, Blumilk provided creative support to show how the refreshed identity could work in context, from mobile website screens to timber signage in public buildings. The result was a toolkit that helped the Council present a more united, professional, and welcoming front to the public.

The Impact

Our work helped Northumberland County Council modernise its visual presence, creating clarity across departments while protecting the strong sense of place that underpins the region’s identity. The refined identity now works harder across both physical and digital environments, giving staff the tools and guidance to communicate effectively with residents, partners, and visitors alike.

Northumberland’s public services reach across one of the UK’s most beautiful counties, and now, thanks to this brand refresh, every touchpoint feels part of the same shared story. As one of the most high-profile organisations in the North East, we’re proud to help Northumberland County Council put its best face forward; clearly, consistently, and confidently.

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Northumberland County Council

PSR Scotland

Unveiled Venues

Northern Powergrid

Supporting Northern Powergrid in Keeping 3.9 Million Customers Well-Connected

For over seven years, we’ve proudly partnered with Northern Powergrid, the electricity distribution network operator serving North East England, Yorkshire, and North Lincolnshire. Together, we’ve worked on a range of impactful projects, delivering awareness campaigns that span internal communications, social media, outdoor advertising, direct mail, and more. Here’s a look at how we’ve helped Northern Powergrid engage with their audience and maintain a strong connection with their customers.

Look Up, It’s Live! Campaign

Safety is a top priority for Northern Powergrid, and we’ve worked with them to create a campaign that reinforces a vital safety message to the farming community. The ‘Look Up, It’s Live!’ campaign urges the farming industry to watch out for overhead power lines. Tractors and combine harvesters are a common sight in fields and on countryside roads due to haymaking and silage collection in the summer and the start of the combine season for cereal crops like wheat, barley or maize. This potentially puts farmers at risk of coming into contact with live electricity cables.

To support this initiative, we created a tailored suite of safety campaign materials. These resources have continued to be in high demand, demonstrating their lasting impact and ongoing effectiveness in spreading safety awareness.

Workforce Renewal and Recruitment

Northern Powergrid has long been committed to attracting the best talent to maintain a high standard of service. To help support their recruitment efforts, we developed a series of inclusive recruitment campaigns tailored to specific job listings. From eye-catching print flyers to targeted online visuals, we ensured each campaign was carefully crafted to engage the right candidates. For many of these initiatives, we also provided full social media management services, including audience engagement, tracking, and performance analysis, ensuring maximum reach and impact.

By leveraging precise audience segmentation, each campaign resonated with the right potential recruits, amplifying job visibility and connecting Northern Powergrid with a diverse, inclusive talent pool. The results speak for themselves: increased awareness, stronger outreach, and more meaningful connections with candidates.

Be Prepared and Priority Services Membership Campaign

Northern Powergrid’s Be Prepared and Priority Services Membership Campaign sought to increase sign-ups for their priority services, supporting vulnerable customers with tailored care during power outages. Our team provided impactful graphics and social media management to drive awareness and engagement for this critical service. Through a combination of clear messaging and targeted online promotion, we helped Northern Powergrid strengthen the support network for those in need.

Energy Heroes, School & Education Campaign

As part of Northern Powergrid’s Energy Heroes initiative, we collaborated on an educational campaign designed to empower primary school children to learn about energy efficiency and sustainability. Aimed at Year 5 students, this program encouraged young people to understand the importance of energy conservation, while also engaging families and the broader school community.

In 2023, the campaign faced a challenge in school recruitment, so our approach had to be fresh and impactful. We produced a suite of vibrant, engaging materials, including custom illustrations, interactive booklets, and mailers, all designed to capture the interest of children and educators. Our creative team also supported the launch and management of a social media campaign, creating dynamic online content to amplify engagement and attract schools.

The refreshed campaign collateral helped reinvigorate interest in Energy Heroes, resulting in enhanced recruitment efforts and increased engagement with students, parents, and teachers. The program gained renewed visibility, reinforcing Northern Powergrid’s commitment to educating the next generation on sustainability.

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ATCO

Yorkshire Water

PSR Scotland

National Grid

CLIENT

National Grid Electricity Distribution (NGED)

SECTOR

Utilities – Electricity Distribution

SERVICES

Brand Refresh, Customer Engagement Campaigns, Safety & Education Initiatives, Regulatory Reporting, Sub-Brand Development

Trusted partners to the UK’s largest electricity distribution network

We are proud to support National Grid Electricity Distribution (NGED) as a trusted partner, helping them communicate their brand purpose and initiatives across a broad range of vital projects.

NGED is the UK’s largest electricity distribution network operator, supplying power to over 8 million homes and businesses across the Midlands, South West, and Wales. Formerly Western Power Distribution and now a division of National Grid, we have worked with NGED for over 4 years, helping deliver updated marketing and communications collateral throughout their huge rebrand in 2022.

We collaborate closely with NGED’s brand and communications team, and the wider teams throughout the organisation, to deliver a full range of customer communications.

We help NGED engage their audiences on key issues. From safety and the Priority Services Register (PSR) for vulnerable customers, to community education, engagement with schools through their ‘Circuit Squad’ resources as well as sustainability, environmental initiatives, and DSO (Distribution System Operator) communications.

Our role is deeply involved in guiding the creation of resources and materials that are visually compelling, accessible, and strategically aligned.

This collaboration allows our creative and design teams to bring NGED’s messages to life within a corporate framework while stretching our creative vision to resonate with specific customer audiences. For instance, we developed distinctive sub-brands for NGED’s DSO team and Circuit Squad for school outreach, giving each initiative a strong and recognisable identity within NGED’s brand family.

Our work spans multiple formats, including animations, social media graphics, community event materials, and annual reports. These regulatory reports and strategy documents require us to transform complex data into digestible infographics, reader-friendly charts, and accessible, engaging content.

Impactful Reports

We work on a number of regulatory and non-regulatory strategic reports, including:

  • Major Connections Annual Report
  • Annual Vulnerability Report
  • Annual Environment Report
  • Business Plan Commitments Report
  • Social Contract Report
  • Stakeholder Feedback Reports
  • Annual Innovation Report
  • Distribution Network Options Assessment (DNOA) Report
  • Climate Resilience Strategy

Through our partnership, we are committed to helping NGED build strong connections with their communities, educating customers, and enhancing understanding of critical initiatives that supports their vision for a more sustainable and resilient future.

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Cadent

Yorkshire Water

Northern Powergrid

CCW

CLIENT

Citizens Advice Consumer Council (CCW)

SECTOR

Utilities – Consumer Advocacy

SERVICES

Rebrand & Visual Identity, Internal Engagement, Campaign Development, Multi-Language Adaptation (English & Welsh)

Taking a long standing company from a ‘who’s that?’ to a household name.

CCW (formally The Consumer Council for Water) is the independent representative of household and business water consumers in England and Wales.

CCW has a long-standing reputation of knowledge and experience when it comes to dealing with household and business complaints, however until UMA started working with them back in 2019, that reputation was only held by people ‘in the know’ within the industry and not by the direct public, and their brand had been the same since 2005.

A huge proportion of consumers didn’t even know they existed, or what they could do to support them.

So, how have we helped CCW?

Brand Identity

CCW approached Blumilk to create a new brand solution that was robust, future proof and felt more like a consumer facing organisation rather than a government led or regulatory body. There was also consideration around how the brand would translate to Welsh audiences.

Previously, they had two logos running in parallel with the name and strapline translated in both English and Welsh which came with confusion! The brand development needed to ensure that all consumers in England and Wales understood who CCW is and as well as how and when to contact them.

Our team quickly determined through a strategic and industry specific approach that the CCW brand, positioning and outwardly facing collateral simply did not sit hand in hand with the amazing work they did for consumers and we began the journey with CCW to take them from Consumer Council for Water and suggested a name/brand change to make them CCW, the voice for water consumers that they are today.

Our creative team brought the new name to life taking theclient through a series of considerations including colour palettes and typefaces typically used in the utilities industry,as well as ensuring the new brand was colourful, friendly and inviting for consumers.

Employee Engagement

Before the new brand was launched to the outside world, CCW recognised the direct impact this would have on colleagues within the organisation, so we worked with them to find the right way to tell the new brand story that reflected CCW’s company personality and brought out the inner brand ambassador in everyone there!

The process included smaller facilitated workshops led by Blumilk’s strategists to understand not only what CCW meant to their colleagues, but what their role was in the company and how they saw a new brand evolving.

The final internal launch was an event with colleagues in attendance from all over the county, hosted by the Blumilk
team who presented the new brand to the company, guiding them through the process behind the brand and answering any questions.

Colleagues all understood the vision and purpose and most importantly, everyone was on the same page before the external launch.

The launch included:

Branded slide deck | A movie trailer | Branded merchandise and decoration | Interactive activity packs | Workshops and
group activities | Desk drops | Office signage | A guide to using the brand

Customer Awareness Campaign

We worked with CCW to develop, film and run a campaign to see if we could help them encourage people all over the UK to drink tap water instead of purchased bottled water, introducing Go Tap!

We had two key messages to consider for the campaign:

The Environmental Impact:

Drinking tap water instead of bottled can help to reduce the production of single use plastic, and therefore reduce carbon footprint and support the wellness of the planet. Carbon emissions for bottled water are 900 times higher than for tap water, making tap the environmentally friendly option.

The Economic Impact:

Bottled water can cost up to three hundred times the price of tap water, and in our current economic climate with everyone feeling the pinch financially, the option to have a drink from the tap instead of purchasing a bottle could save money.

But, does tap water actually taste as good as the purchased water you drink from a bottle?The only way to answer this question was to ‘Take the Taste Test Challenge!’ and our campaign, Go Tap!’ was born.

A cross section of the public from all over the UK were then invited to taste both tap and bottled water and see if they could tell the difference and which they preferred. Filming took place across a day and a wide demographic audience were approached, given both options to try and decide which option they thought was tap water. Most were unable to tell the difference and agreed that tap water tasted just as good as bottled.

For those that take the challenge, five hundred special limited edition water bottles were also being given away as further encouragement to drink tap water.

The campaign ran across social media as a series with fantastic results. The campaign created a lot of topical conversation and with over 100k views on Facebook and the message to ‘GO TAP’ certainly gained momentum.

“Blumilk have been a joy to work with and have provided us with a level of service above and beyond our expectations.
They instinctively understood our organisation’s needs, helped us overcome several barriers with determination and positivity, and provided indispensable advice and guidance when we needed it most.”

Amanda Caton,

Executive Head of Communications

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ATCO

Yorkshire Water

National Grid

Cadent

CLIENT

Cadent

SECTOR

Utilities – Gas Distribution

SERVICES

Educational Campaigns, Workbook & Character Design, Interactive Learning Materials, School Engagement

Partners to the UK’s biggest gas distribution network

Cadent is the UK’s largest gas distribution network, bringing gas to 11 million homes and businesses. They manage a network of more than 82,000 miles of pipes, most of them underground, which transport gas throughout the North West, West Midlands, East Midlands, East of England and North London.

We have had the privilege of collaborating with the team at Cadent for numerous years now, supporting their internal communications and customer engagement initiatives. From creating compelling campaign brand marks and dynamic motion graphics to designing engaging educational materials for schools and customers, we have helped support and amplify Cadent’s important work.

Make The Right Call – Customer Engagement Campaign

Cadent approached us with a critical mission; to educate the public on the correct number to call in case of a gas leak. While the information was vital, the challenge lay in conveying it in a way that was both informative and engaging for the vast audience across the regions they cover.

Working with the creative team and our strategists, we embarked on a journey to bring Cadent’s message to life, forming a video that not only informed viewers about the appropriate number to call but also presented various scenarios in which a gas leak might occur. Leveraging captivating motion graphics, we seamlessly integrated the brand colours and identity into the narrative.

The animated video had nearly 200,000 views on YouTube alone and it became Cadent’s second highest viewed video ever.

Smell, Act, Call – Customer Engagement Campaign

“Smell gas? Act! Call 0800 111 999. Save the number in your phone today.”

We were delighted to work with Cadent to publicise this life-saving message with clear, concise instructions on what to do if you smell gas. Our team created an animation that has reached over half a million views (and counting!) on YouTube. We aimed to deliver an accessible message while refining the campaign mark.

Cadent set out to raise public awareness of gas safety through a focused campaign titled “Smell, Act, Call”. A key campaign requirement was to subtly develop the campaign mark whilst ensuring clarity and accessibility across all content. The “act” stage of the campaign needed to be emphasised as an important part of the process if you can smell gas.

We designed and created a dynamic, engaging animation to capture the essence of the “Smell, Act, Call” message. Using clear, accessible visuals, we ensured the message was direct and memorable. We seamlessly incorporated the campaign mark, with a little enhancement but maintaining the original design. To ensure accessibility across all of Cadent’s customers, the campaign was also adjusted across a series of postcards that we translated into 6 different languages.

UMA really understands the essence of our industry and capture this in their creative designs and campaigns. I’ve been especially impressed with the animations they’ve created for us depicting our sustainability journey, as well as gas emergency messages to help and support our customers.
They’ve created and developed identities for our important gas safety campaigns which has created impact and real awareness of key topics.

Communications Specialist – Brand & Campaigns

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Northern Powergrid

ATCO

Cadent

Bamburgh Castle

CLIENT

Bamburgh Castle

SECTOR

Tourism

SERVICES

Branding, Website Design and Development, Design and Marketing, Campaign Development

Bamburgh Castle, a historic fortress perched on the Northumberland coastline, is one of the UK’s most iconic attractions. With a deep-rooted connection to the local community, the Castle continues to evolve while preserving its heritage. In 2019, Bamburgh Castle approached Blumilk to help redefine its brand identity, enhance visitor engagement, and ensure a seamless experience across digital and physical touchpoints.

THE CHALLENGE

Bamburgh Castle needed a refreshed brand that would reflect both its historical significance and its modern role as a vibrant, must-visit destination. The existing branding lacked consistency across signage, marketing materials, and digital platforms. Additionally, the Castle sought to improve its visitor experience by introducing a new website with online ticket sales and developing a stronger promotional strategy for weddings and seasonal events.

OUR APPROACH
  • Brand Reinvention: We guided Bamburgh Castle through an in-depth rebranding process, crafting a striking new visual identity and comprehensive brand guidelines. These guidelines ensured consistency across all visitor touchpoints, from printed materials to digital assets.
  • Enhanced On-Site Experience: We applied the new brand identity to all signage across the castle grounds, creating a more immersive and cohesive visitor experience. A new visitor leaflet and an interactive children’s activity pack were also introduced to enrich engagement for guests of all ages.
  • Digital Transformation: We designed and developed a brand-new website that not only showcased the castle’s rich history but also introduced an online ticketing system—an essential new feature to streamline visitor bookings.
  • Wedding & Events Marketing: We helped elevate Bamburgh Castle’s wedding offerings with a beautifully designed brochure, a dedicated wedding section on the website, and strategic advertising in leading wedding publications. Our creative support extended to summer event promotions, including the outdoor cinema experience, where we produced a custom movie trailer to set the scene.
  • Seasonal Campaigns: We played a key role in the Castle’s Christmas festivities, crafting dedicated campaign webpages and setting up bookable Father Christmas Grotto slots to enhance the holiday experience for families. For summer 2025, we created a campaign look and feel for Bamburgh Castle’s pirate themed summer activity – ‘Ahoy At The Castle’ which included a naming exercise, a website landing page and supporting graphics for magazines and socials.
THE IMPACT

Our work has helped Bamburgh Castle establish a cohesive, modern brand identity while maintaining its historic charm. The updated website and digital ticketing system have improved visitor accessibility, while refreshed branding and signage have enhanced the overall guest experience. Seasonal campaigns and wedding promotions have strengthened the Castle’s appeal, making it a sought-after venue for special occasions.

Beyond its role as a premier visitor attraction, Bamburgh Castle plays a vital role in the local community. The Estate actively supports local businesses, initiatives, and charities, ensuring that the Castle remains a living, breathing part of Northumberland’s cultural and social landscape. Through careful stewardship, Bamburgh continues to thrive, balancing heritage with progress for future generations to enjoy.

 

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Bamburgh Castle

The Sill

Cragside – The Servants’ Ball

Atomix Educational Trust

CLIENT

Atomix Educational Trust

SECTOR

Education

SERVICES

Branding, Website Design & Development

THE CHALLENGE

Standing Out in a Crowded Educational Landscape

Tees Valley Collaborative Trust (TVCT) has always had a strong reputation for delivering education across multiple age groups, but they faced a crucial challenge: differentiation. In a highly competitive market where Multi-Academy Trusts (MATs) are rapidly expanding, TVCT needed to carve out a clear identity that reflected its strengths while positioning the trust for growth beyond the Tees Valley region.

Adding to the complexity, the trust was undergoing significant transformation, including a change in leadership with the appointment of a new CEO, Nichole Munro. With a vision of being “all teeth and elbows” and making an unmistakable impact, the trust required a brand that matched this bold ambition.

The Strategy – A Name and Identity Built for Growth

The rebrand wasn’t just about a new look; it was about redefining the trust’s purpose, positioning, and values. We needed to create a brand that:

  • Moved beyond location constraints, opening doors to national expansion.
  • Emphasised inclusivity while maintaining individuality within each school.
  • Projected strength and innovation, reflecting their expertise in transitions, problem-solving, and autonomy.
  • Positioned the trust as a leader, offering structure and support beyond what local authorities or other trusts could provide.

After extensive research and stakeholder consultations, Atomix Educational Trust was born. The name encapsulates dynamism, energy, and a future-focused mindset – perfectly aligning with the trust’s mission to lead, innovate, and embrace diversity. When describing the work they do, a member of staff described the trust as ‘elemental’ and explained that all of the schools were unique, but fused and interacted together – all moving in the same direction which inspired the name.

The Execution – Beyond Just a Name Change

The rebrand extended beyond a new name and logo. It was a strategic transformation that included:

  • A refreshed visual identity, striking a balance between authority and approachability.
  • A structured brand hierarchy, a brand that is structured for growth as the trust expands.
  • Website and collateral updates, ensuring consistency and clarity in how the trust communicates with stakeholders.

The Outcome – A Rebrand That’s Making Waves

While it’s still early days, the reception from leadership and stakeholders has been overwhelmingly positive. The trust now has a name and brand that match its ambition – a bold, forward-thinking identity that ensures they are seen and heard in an increasingly competitive landscape.
With Atomix Educational Trust, the message is clear; they’re here to lead, innovate, and shape the future of education.

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Newcastle United Foundation

Access Training

Atomix Educational Trust

ATCO

CLIENT

ATCO Gas & Pipelines Ltd

SECTOR

Utilities – Energy Infrastructure

SERVICES

Technical Report Refinement, Customer-Focused Copy, Brand-Aligned Design, Layout & Visualisation

ATCO is a major provider of integrated energy, housing, transportation, and infrastructure solutions.

They provide customers with innovative solutions in the sectors fundamental to global growth and prosperity: housing, real estate, energy, water, transportation, and agriculture. With a dedicated team of 20,000 people and a 75-year history, ATCO is a global player, working in more than 100 countries worldwide.

We recently worked with ATCO Gas and Pipelines Ltd, based in Calgary, Canada, a company dedicated to safe, reliable and environmentally responsible delivery of natural gas to customers across Alberta.

ATCO contacted us after discovering us via our website and specific expertise in making regulatory documents visually appealing, having a strong presence, while adhering to regulator’s report guidelines.

Our team embraced the time zone differences with efficient project management to ensure the project ran seamlessly and exceeded expectations.

ATCO initially contacted us to support them in creating a regulatory report that would engage with stakeholders to explain the benefits of the Yellowhead Mainline.

The Yellowhead Mainline will be a significant driver of lower-carbon economic growth in Alberta, expanding the capacity and enhancing the efficiency of Alberta’s natural gas network.

The project consists of building approximately 200 kilometres of high-pressure natural gas pipeline and related control and compression facilities that will run from Peers, Alberta, to the Fort Saskatchewan area. It was paramount that stakeholders were presented with clear information on the infrastructure.

Collaborating

Collaborating closely with ATCO’s team, we copy-edited their technical document detailing the benefits of the mainline to align the content with a customer-focused tone of voice. This process involved refining phrasing, simplifying complex sections, and restructuring the text into easily readable, accessible, and digestible segments.

With access to the full Yellowhead Mainline Report, we expanded on the Benefits document by providing additional clarity and explanation where necessary to enhance its effectiveness for customer understanding and ensuring information is adapted for the audience.

Key content, such as quotations, statistics and other project highlights were emphasised during the document’s design stage to ensure it was engaging and readers could quickly grasp the main points ‘at a glance’. While adhering to ATCO’s prescriptive brand guidelines, we introduced a fresh approach to the document’s overall design, setting it apart from their existing materials whilst keeping familiar elements. The client was delighted with the final outcome and we look forward to future opportunities to support their customer communications.

“Working with the team on the Yellowhead Mainline benefits report was a smooth and efficient process. They took a technical document and made it more approachable and visual without losing the key details, which was important for us. Throughout the project, they provided consistent communication, which made managing the different stages straightforward. Despite the time zone differences, they were flexible and accommodated our deadlines to ensure we stayed on track. Looking forward to collaborating with them again on future projects.”

Patrick Bain, Director,
Yellowhead Mainline at ATCO Gas & Pipelines

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ATCO

Cadent

PSR Scotland