Who we have helped
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Northumbrian Water Group (NWG) needed to deliver their five-year business plan in a creative document to the regulator that brought a customer focus, engaged with a diverse stakeholder audience but confirmed their plan clearly while meeting the criteria set by the regulator.
Following the criteria set by the regulator, we worked very close with NWG as an extension of their team ensuring all deadlines, internal and regulatory, were met.
A dedicated team worked closely with the NWG team, working on such a crucial project with non-moveable deadlines set by the regulator is essential that the team were fully up to speed with the details of the project’s need while having a good knowledge of the project content.
Project management was first class ensuring expectation was reached, and exceeded many times, with the delivery in terms of visual content, output standard and deadlines met through dedication and commitment.
The Business Plan was delivered on time with an interactive document allowing user journey and experience of the plan to be top quality.
A selective quantity of bespoke hard backed high quality document, of approximately 1,000 pages, was produced to present to key stakeholders, top quality delivered to extremely happy stakeholders upon receipt.
NWG and its stakeholders were delighted with the whole project from start to finish; top quality project management and output delivery in a creative and timely manner.
Read about brand strategy we created for Northumbrian Water here.